And the winner is…

We are thrilled to bring you some happy news during a very challenging time!

Last night our business was crowned ‘Retailer of the Year’ by The Pet Industry Federation (PIF). This a national award and a really big deal for us! It included hundreds of entries from pet stores all over the UK. The PIF is the official trade association for businesses involved within the UK pet industry, so we are overjoyed to gain some national recognition for what we are doing in the sector against some well established and much bigger retailers.

Sadly because of the current pandemic, we were not able to celebrate in the usual way at their live awards ceremony in Milton Keynes, but we raised a glass from our living rooms as the awards presentation was streamed online.

We would like to take this opportunity to thank all of you, our customers for your incredible support during the last few years; in particular, as we transitioned from Shoreline Pet Supplies into Browns Natural Pet Store. We really could not have done any of this without you and of course, your pets! Please know it’s your wonderful comments, stories, recommendations, and feedback that really motivates us.

We will continue to push boundaries in providing you all with the newest and most natural products that are available. We will continue to learn and train our team to the highest standard to help when needed. Most importantly we will be here for you when you need us.

Thanks again for all your continued support.

Best wishes
Rob & Holly 
Owners & Co -Founders