Brown’s Natural Pet Store Customer Experience Survey

We need your views!

This survey is anonymous and should take around 2 minutes to complete. We will not ask for any personal details, it is purely demographic data capture. Your responses will help us to build a more bespoke shopping experience for all of our customers, and help us to improve our level of service to you and your pets in the future.

As a thank you for completing our survey, please enter our prize draw* to win a £100 in-store voucher.  To do this, after answering all the questions, there will be a code at the end to activate your entry.

Thank you again for helping us to shape our business for the benefit of you and your pet family.


Survey Link


*Terms and Conditions
– One entry per person
– Prize is £100 in store spend, no cash alternative
– Entries close on Monday 6th May at 23:59
– The winner will be contacted by Thursday 9th May
– By entering the prize draw you agree to be bound by the terms and conditions