Join our Pack!
Current Job Opportunities
Retail Sales Consultant
Because of an expected increase in seasonal shopping this December, we are seeking enthusiastic and passionate candidates with exceptional customer service skills.
We can offer part or full time hours to suit the right people in temporary (to cover Christmas) and permanent opportunities.
Primarily we need people that want to work in our store environments, giving outstanding advice and guidance to our pet parents, both in person, online and over the phone.
We are interested however in speaking with flexible and dynamic people, with a can do nature that are willing to also work across other areas of our business, such as delivery driving, administration and in our warehouse picking and packing.
Browns Natural Pet Store is a specialist pet destination, with stores in Goring and Ferring. We are a company inspirited by all things natural, offering a healthy and holistic approach to a pets well-being. Our business was founded in 2008, and over the last ten years has grown to become one of the South Coasts most popular pet stores. In 2018 we re-branded and opened a new flagship store in Ferring, winning Retailer of the Year at the Worthing and Adur Business Awards to finish off an amazing first 6 months. We are a family run independent business, and currently have a 10 person team across two stores.
At Browns we put customer service and a pets welfare above everything, and for this reason we are searching for an individual that can demonstrate outstanding communication skills and a flexible approach to working within either of our busy stores, or behind the scenes in either our warehouse or as a delivery driver.
You should be proactive, energetic, willing to listen, learn and be business minded with an enthusiastic and fun loving nature. We work hard and play hard and expect you to enjoy your job, looking forward to every shift. As well as the usual retail daily tasks, you will have the opportunity to get involved in events we put on such as puppy parties and charity initiatives when the pandemic is over. You may be required to assist with fitting a harness or be asked to help design a new window display or promotional stand, so you can expect this role to be much more than scanning products and stacking shelves!
Our current close knit, friendly team, come from a wide range of backgrounds, and whilst retail and pet industry experience is favourable, we have no issue with employing someone looking to change sectors or establish a new career with us, provided they are both a pet lover and hungry and motivated to win! Above all, we are seeking someone that can help us continue our exemplary customer care reputation and help us develop new and lasting relationships, as we treat all our customers and their pets as part of the family.
In return for your hard work and dedication, you will be rewarded with numerous training and development opportunities, team nights out, a generous staff discount, pension, and the chance to have a real impact in how we develop our business over both the short and long term.
Willingness to work weekends is essential although shift patterns can be flexible.
When not working in either store, we may require the ideal candidate to make use of our company vehicle and fulfil the role of our delivery driver and warehouse operative.
Applicants must be diligent, show excellent attention to detail, have exceptional customer service skills and be physically fit, as this part of the role will require a fair amount of heavy lifting.
If you are required to assist with our deliveries, typically this takes circa 2-3 hours per day, plus some stocking up at our warehouse before and after, so an organised and physically able person is a must.
*A clean driving license is essential and any previous driving experience would be preferable.
If any of the above makes you smile or gets you excited, then we would love to hear from you! Please use the usual application methods via indeed and remember to include a covering letter stating why you would love to work for us and why you would be a good fit for our team.
Please note we are looking to hire immediately, so do not delay your application as we will begin interviews as soon as we find the right candidates.
We look forward to hearing from you.
*It is essential you include a separate covering letter to tell us why you would like to join our team, and why you would be suitable for this combined role.
-Flexible working hours
-Company events & social hours
-Industry Leading In House Training & Support
Please email your CV and covering letter to: email@example.com
Deadline for applications is Thursday 26th November