Join our Pack!
Junior Retail Consultant
24-30 hours per week
Weekend Work Essential
Brown’s Natural Pet Store is a specialist pet destination, with stores in Goring and Ferring. We are a company inspired by all things natural, offering a healthy and holistic approach to a pets well-being . Our business was founded in 2008, and over the last 14 years has grown to become one of the South Coasts most popular pet stores. In 2018 we re-branded and opened our flagship store in Ferring, winning Retailer of the Year at the Worthing and Adur Business Awards to finish off an amazing first 6 months. We are a family run independent business, and currently have a 10 person team across two stores.
At Brown’s we put customer service and a pets welfare above everything, and for this reason we are searching for an individual that can demonstrate outstanding communication skills and a flexible approach to working within either of our busy stores.
With our continued commitment to expansion and growth as family run business, we are seeking professional thinking, enthusiastic and passionate candidates with exceptional customer service skills.
Primarily we need dynamic people that want to work in our store environments, giving outstanding advice and guidance to our pet parents, both in person, online and over the phone.
You should be proactive, energetic, willing to listen, learn and be business minded with an enthusiastic and fun loving nature. We work hard and play hard and expect you to enjoy your job, looking forward to every shift. As well as the usual retail daily tasks, you will have the opportunity to get involved in events we put on such as puppy parties and charity initiatives. You will be required to assist with fitting a collar or harness or be asked to help design a new window display or promotional stand, so you can expect this role to be much more than scanning products and stacking shelves!
Our current close knit, friendly team, come from a wide range of backgrounds, and whilst retail and pet industry experience is favourable, we have no issue with employing someone looking to change sectors or establish a new career with us, provided they are both a pet lover and hungry and motivated to win! Above all, we are seeking someone that can help us continue our exemplary customer care reputation and help us develop new and lasting relationships, as we treat all our customers and their pets as part of the family.
In return for your hard work and dedication, you will be rewarded with numerous training and development opportunities, team nights out, a generous staff discount, pension, and the chance to have a real impact in how we develop our business over both the short and long term.
Willingness to work weekends is essential although shift patterns can be flexible.
Applicants must be diligent, show excellent attention to detail, have exceptional customer service skills and be physically fit, as this part of the role will require a fair amount of heavy lifting.
If any of the above makes you smile or gets you excited, then we would love to hear from you! Please apply by emailing your cv to firstname.lastname@example.org and it is essential that you include a covering letter to introduce yourself and stating why you would love to work for us and why you would be a good fit for our team. Emails without cover letters will not be considered.
Please note we are looking to hire immediately, so do not delay your application as we will begin interviews as soon as we find the right candidates.
We look forward to hearing from you.
-Flexible working hours
-Company events & social hours
-Industry Leading In House Training & Support