Purchased toys and chews, all at great prices for the brands and a reallly nice range. Arrived quickly and carefully packaged. Excellent all round.

I had an issue with delivery and when asked for a review gave my honest opinion of the choice of courier, who I have had many issues with in the past. I must point out that the item was despatched swiftly by Browns so they were not at fault. It did make me reluctant to order from them again however.
Browns were quick to get back to me, extremely apologetic and explained this was an issue they had plans to resolve. They immediately despatched my order again using a different delivery company. It has been delivered today, beautifully packaged with an handwritten note of apology along with some complimentary dog treats!
10/10 for excellent customer service! It has restored my confidence and I will now be happy to order from the again.

I am still waiting for my item to be delivered after a week!
My heart sank when I realised that the courier service you use is Evri as I have had nothing but problems with them. I can see from tracking that you despatched the item the day after I ordered it but as usual Evri updates say it is out for delivery then it’s delayed, then nothing…..
This alone makes me reluctant to place another order with you.
Your choice of delivery service is letting you down.

Toy looks great. It was a really nice gesture to add an edible birthday card and treats. Thank you.

Used this product for years and it has done very well keeping my cats free of flees and ticks despite them living on a farm and being partly outdoor cats.

SayGrace Grain-Free Working Adult Nourishing Salmon with Trout dog food was a hit, great quality ingredients and delivered all the way to Yorkshire.

Ordered, arrived on time, very satisfied with the delivery, will inform you of satisfaction when I start using the new tub. Thank you

Already use the product, first time we have used Browns.
Will let you know when we have finished our present Plaque Out.
Thank you

Ordered a medium and large for my dog to keep him occupied… the large was better for him….it is surprisingly large!… I gifted the medium to a friend for her dog… the toy is extremely strong and contains 2 pockets and a pouch for treats… the Velcro is strong and it takes him a while to get into it. An extremely well made toy.

Great store with personal touch and quick dispatch, that stocks this brand of best air dried dog food on the market (that I found).

After using this, so much has changed -her coat is thicker, softer and shinier. She is now very playful and so much less jittery.
Thank you Brown’s!

Always welcomed with a smile and a fuss for our dog Cally.
We needed a warm coat for Cally and Pippa ordered the correct size and notified us when it was in store. She then put it on to check the fit.
Not only can we get our dog food but also able to buy loose bird food.
Couldn't resist getting Cally another toy which she loves.

I was delighted to find the candy cane at Browns. I had not shopped with them before, my order arrived within a couple of days, beautifully packaged in Christmas paper, with a hand written message. I was really pleased. I will definitely be shopping with browns again.

Cute, like the picture, good quality, great price love this jumper

First time I have used Brown’s, but came across when I was looking for a specific product. Easy to use website and purchase delivered promptly with a very friendly touch. Will use again and would definitely recommend.