What Is A Brown's Consultation?
At Brown’s, we understand that every pet is unique and caring for them isn’t always straightforward. Whether you’re a first-time puppy parent or a seasoned dog owner facing a new challenge, our Consultation service offers free, friendly, and expert advice, tailored to your pet’s individual needs.
What To Expect
A Brown’s Consultation is an informal, no-pressure conversation with one of our experienced staff. We’re pet lovers first and foremost, and our priority is always your pet’s health and happiness.
How it works;
-
We’ll ask you some questions about your pet’s daily routine, including their diet, lifestyle, and any health concerns. Since our pets can’t tell us how they feel, every detail matters. Even the most subtle changes in their behaviour can provide us with valuable insights.
-
We’ll listen carefully and use a process of elimination to guide the next steps. We don’t rush to conclusions, and we don’t push quick fixes. Instead, we work with you to uncover patterns and gradually build a comprehensive understanding of what your pet really needs.
-
Together, we’ll create a bespoke and holistic plan that may include dietary adjustments, natural supplements, enrichment ideas, or lifestyle tweaks.
Our role is to help you interpret what your pet is telling you and assist you in finding a sustainable solution. You know your pet best; we just help to connect the dots.
Why Choose Brown’s?
Our Consultants are trained both in-house and by industry experts to give them a strong foundation in natural pet care. Between us, we have over 100 years of experience in the pet trade, and many of us have faced similar struggles with our own pets. This allows us to bring that specialised knowledge and personal experience to our consultations.
We can help with;
-
Raw feeding
-
Digestion issues
-
Fussy eaters
-
And much more…
Ongoing Support, When You Need It
A Consultation isn’t a one-time event; we’re always available for follow-ups, questions, and updates.
Sometimes we hit the jackpot with our first suggestion, but we love a challenge too. Real life with pets is rarely that simple, and it’s normal to take a trial-and-error approach to find what will work in the long term.
We can support you throughout the entire process- tweaking the plan, checking progress, or providing a fresh perspective. If you just need a sounding board or someone to vent to, we’re here for that too (we’ve been there, and we get it!)
Let’s chat!
You don’t need an appointment- pop in, give us a call, or get in touch online. Your pet deserves to be healthy and happy, and you deserve bespoke support to get them there.
Don’t Just Take Our Word For It…