At Brown’s Natural Pet Store, we believe that the best way to understand the quality of our products is through the experiences of the pets and families who use them.

Our customers’ feedback means the world to us and helps other pet parents make informed decisions. Whether it’s our SayGrace dog food, Graceful cat food, or any of our carefully curated natural pet care products, we’re proud to share the stories and reviews from the pets who have thrived on them. Read on to see how our natural solutions are helping pets live longer, healthier, and happier lives!

Customer Reviews

Based on 15 reviews
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Plaque Out

Ordered, arrived on time, very satisfied with the delivery, will inform you of satisfaction when I start using the new tub. Thank you

Brilliant service

Always welcomed with a smile and a fuss for our dog Cally.
We needed a warm coat for Cally and Pippa ordered the correct size and notified us when it was in store. She then put it on to check the fit.
Not only can we get our dog food but also able to buy loose bird food.
Couldn't resist getting Cally another toy which she loves.

Thank you so much for your wonderful review! It’s always a pleasure seeing you and Cally in the store! We’re so happy that Pippa was able to find the perfect coat for her and make sure it fit just right. We’re thrilled that Cally loves her new toy! We can’t wait to see you both again soon!

Great service

First time I have used Brown’s, but came across when I was looking for a specific product. Easy to use website and purchase delivered promptly with a very friendly touch. Will use again and would definitely recommend.

Thank you so much for your kind words and for choosing Brown’s for the first time! We’re delighted to hear you found our website easy to use and that your order arrived promptly with a friendly touch (we love packaging orders and writing thank you notes). We look forward to serving you again soon, and we really appreciate your recommendation—it means the world to us. If there’s ever anything we can help with, don’t hesitate to reach out!