Great products - our dog is very picky but he loves these treats. Great service - very helpful and very quick delivery. It's a joy to open such a well-prepared box! These people care! Lovely!
Thank you so much for such a lovely review. It genuinely means a lot to us.
Knowing that your picky pup is enjoying the treats puts a huge smile on our faces, and we’re thrilled that the service and packaging made the experience even better for you. We put a lot of care into every order, so hearing that it comes through on your end is incredibly encouraging.
Thank you for taking the time to share your experience, it really does make our day!
Was kept up to date on the delivery and it was quick. 😊
Thank you so much for taking the time to share your experience!
Great service, recommended!
Thank you so much for taking the time to leave your feedback!
Very pleased, kept in touch, all through the process, lovely polite people, great service being able to chose delivery options for 3 months.
Thank you for your lovely review! We’re so pleased you were happy with the service and communication throughout. It’s great to hear you found the delivery options helpful too. As a small business we really appreciate your support!
Fast delivery and lovely packaging thank you!
Thank you so much. We’re really glad to hear your delivery arrived promptly and you loved the packaging, your feedback means a lot!
Prompt delivery and loads of choice highly recommend.
Thank you so much for taking the time to submit your review, we really appreciate it!
My orders always arrive promptly and I appreciate the personal thank you notes I recieve with my orders.
Thank you for your kind words! We always do our best to ensure orders arrive promptly and it's lovely to hear that you enjoy the personal touch of our thank you notes. We really appreciate your support!
Easy to navigate website
Thank you so much for your five star review!
Thank you to the team who were incredibly helpful at very short notice when I needed to make a quick order.
Our food arrived the next dayso we could take off for a short break.
Excellent customer service🐾🐕
Thank you so much for your lovely feedback! We’re really glad we could help at short notice and get your order to you in time for your trip. It’s wonderful to hear the delivery arrived next day, we truly appreciate your kind words about our customer service.
Great company. Fast delivery and good quality product!
Thank you so much for the kind review! We’re really happy to hear you loved the product and that it arrived quickly. We truly appreciate your support.
Easy to order fast delivery
Thank you! We're pleased you had a good experience with the ordering and delivery. We appreciate your feedback.
Very easy to use website. Clear instructions and information on products.
Thank you so much for your kind review! We're delighted to hear that you found our website easy to use and the product information clear and helpful. We aim to make shopping with us as straightforward and informative as possible, so feedback like yours is truly appreciated.
This looks tough, I hope it lasts. Such a good find when trying to avoid plastic & polyester
Thanks for this feedback. We’re so glad you found us while looking for a plastic-free option, and we too hope it proves tough and lasting. We truly appreciate customers like you who are mindful about sustainable materials, it’s a journey we care deeply about too. We carefully select brands like this for their eco-credentials and durability, and we sincerely hope it becomes a long-lasting favourite.
A great shopping experience. Kept informed how my order was being processed and goods arrived well packaged and in super quick time.
Thank you so much for your kind words and for taking the time to leave this lovely review. We're delighted to hear you had a great shopping experience with us!
We truly value your support and look forward to helping you and your ball loving Jack Russell again very soon!
Very helpful and replied to an emailed question within 12 hours.
Thank you so much for sharing your experience. We are delighted that our team was able to assist you promptly and that you found our email support helpful.
Providing help and advise is our priority, whether by email, online chat, or phone. We truly appreciate your kind feedback and are so glad we could help.
Thank you for always being so helpful and giving great advice
Thank you so much for taking the time to leave this wonderful feedback. We truly appreciate your kind words and are delighted that you've found our team to be helpful and our advice valuable.
Knowing we have supportive customers like you makes all the difference. We look forward to continuing to help you and your greyhound for a long time to come.
User friendly website, very fast delivery- efficient and smooth running
Thank you so much for taking the time to leave this wonderful feedback! We're thrilled to hear that you found our website easy to use and that your delivery experience was fast and smooth. We work hard to make every part of the process efficient for our customers, so your comment means a lot to us. We truly appreciate your support and look forward to helping you again soon!
Fast delivery of well packed, sturdy toy! Thanks
Thank you so much for your kind feedback! We're thrilled to hear you were happy with the fast delivery and secure packaging. Ensuring your orders arrive promptly and in perfect condition is our top priority. We hope your pet enjoys the new puzzle toy!
good service
Thank you so much for the 5-star review! We're thrilled to know you were happy with the service. We hope to see you again soon!
Great customer service, offered to refund me if my boy wouldn't eat the food.
Thank you for highlighting our customer service! We believe in our products and want every dog to enjoy them, so we're happy to offer that peace of mind. Thank you for the lovely feedback!
First time with this company, easy to order, quick to deliver well packaged item, thank you
Thank you for choosing us for the first time! We're delighted your experience was positive from order to delivery, and we look forward to welcoming you back soon.
Speedy service with good products
Thank you for your ongoing support and this lovely feedback! We're so pleased you're happy with the service and your products. We really appreciate you choosing us.
A great product that both my dogs love.
Thank you so much! We love hearing that your purchase is a hit with both of your dogs. We really appreciate you taking the time to share your feedback!
I ordered a number of items for my dogs including some floating fetch toys.
There was an isssue with one of the toys, (as in it didn't float}. I left a comment to that effect under the item description itself on the website.
I had a very quick response from Browns, apologising for the incorrect description and refunding the cost immediately.
Mistakes happen - it is how they are dealt with that matters, and Browns cannot be faulted in that regard.
Would not hesitate to recommend, and I am about to place another order with them.
Thank you so much for this incredibly kind and thoughtful review.
We try our best to get everything right, but when we don't, we think owning it and fixing it quickly is what really matters. We're just glad we could sort it out for you straight away.
Hearing that you'd recommend us and are already placing another order honestly makes our day. We really appreciate you giving us a second chance and can't wait to get your next order sorted!
Great place to buy Vits for pussys, got what I need. Many thanks
Thank you for the wonderful feedback and the gorgeous photo of Betty! We're delighted to be your go-to for vitamins and are so glad we had just what you needed. We look forward to helping you and Betty again soon!