Great service throughout and the handwritten thanks was a really nice touch
Thank you for the kind words. We’re delighted you had a great experience from start to finish, and it means a lot to know the handwritten thank‑you made you smile. We really appreciate your support!
Bella loves her treats and good to know the ones we chose are all natural and low in fat fro weight control
Thank you so much for taking the time to leave review!
Great service, quick delivery
Thank you so much for taking the time to leave a review, it means a lot!
Due to a very short and distressing illness I had to do what every loving parent would do for their dog. Betsy was the cheekiest and cleverest show blue roan English Cocker Spaniel there was and in her 14 years, 20 months and 15 days, even with her slight doggy dementia, which Brown’s Natural Pet Store brilliantly supplied to her along with other Dorwest Herbs for her siblings, Tuppence and Billie Bluebell she managed to twist me around her little paw. She was the funniest of all from when she was young when she was the ball thief of Hillingdon, Middlesex; where me being on crutches she would keep me chasing her for over an hour trying to retrieve a dog owner’s ball because that was their dog’s “FAVOURITE” ball 🥎 lol!! 😝
Thank you for sharing such a touching tribute to Betsy. It’s clear how deeply she was loved and how much joy, mischief, and personality she brought into your life. Fourteen years with a companion like her leaves a mark that never really fades, and the way you speak about her shows just how special she was. I’m glad our products were able to support her and her siblings along the way, it means a great deal to us to play even a small part in their care. Betsy sounds like an unforgettable character, full of spirit right to the end, and I hope those memories continue to bring you comfort. Sending you and the rest of your little crew lots of warmth.
Thank you for your feedback. We’re pleased to hear your order arrived quickly and that you found the price good. We appreciate you choosing us and hope to serve you again soon!
Received my Boys new toys today. I was so impressed with the quality of packing beautiful paw print tissue paper and thank you note.
It shows you care about your customers it is appreciated
Thank you from pippy and me
Thank you so much for your lovely review. It means the world to us to hear that Pippy’s new toys arrived safely and beautifully packaged. We put a lot of care into every order, so knowing it made you smile truly makes our day!
Please give Pippy a cuddle from us, we’re so glad you’re both happy with your experience. Thank you again for your kindness and support.
I’m totally impressed with how well and thoughtfully
packed all the items I ordered for puppies Birthday was, lovely tissues paper and box well sealed, will definately order from this company again. Thank you
Thank you so much for this lovely review! It means a lot knowing your puppy’s birthday order arrived beautifully packed and feeling special, it's exactly what we hope for with every parcel. The tissue paper, the sealed box, the little touches… we put real care into those, so it’s wonderful to hear they made an impression. I’m really glad the whole experience felt thoughtful and worth returning for.
Quick delivery, beautifully packed with care excellent product
Thank you so much for the lovely feedback. It’s great to hear you found the service professional, the delivery quick, and the product beautifully packed, we put a lot of care into every order, so it means a lot when that’s noticed. Knowing the product itself has impressed you as well is the icing on the cake!
My order arrived in a very robust cardboard box and beautifully presented with paw print tissue paper and small touches that conveyed the feeling of a business that cares about what it is doing . Will definitely be my choice for future doggy gifts.
Thank you so much for such a thoughtful review. It’s wonderful to hear your order arrived safely and that the little touches in the packaging helped it feel special, we put a lot of care into those details, so knowing that came across means a lot. We'd be delighted to be your go‑to for future doggy gifts; that trust genuinely matters to us!
Brilliant company will continue to use always great products and packaged with care.
Thank you so much for the lovely feedback, it means a lot! We’re really glad the products and the care we put into packaging keep you coming back. Knowing we’re consistently delivering a good experience is exactly what we aim for.
Efficient and fast service
Thank you so much for taking the time to leave a lovely review!
All good.It arrived beautifully packed and with no problems and a little note to saying "Thankyou for your order " Linda.Nice little touch
Thank you for the lovely feedback. It’s great to hear everything arrived safely and beautifully packed, and we’re so glad the little thank‑you note added a nice personal touch. We really appreciate you taking the time to share your experience!
This website is lovely and I will be back
Thank you so much, that means a lot to us! We’re really glad you enjoyed your experience on the website, and we’d love to welcome you back anytime.
Well packaged and quick deliver
Thank you so much for your review!
Very good!
Thank you so much for taking the time to leave a review!
I have found this company to have outstanding customer service. They have recently advised re products for my dogs future spaying in a informative and professional way. Orders are despatched quickly and delivered safely. My thanks glad I found this company.
Thank you so much for such a heartwarming review. It genuinely means a lot to hear that our team has been able to support you in a way that feels friendly, helpful, and reassuring, especially around preparing for your dog’s spay. We care a great deal about making things feel easy and clear for pet parents, so your words really hit home.
It’s lovely to know your orders have been arriving quickly and safely too. We put a lot of care into that part of the experience, so hearing it’s landing well absolutely makes our day. We’re really glad you found us, and even more glad we’ve been able to make things smoother for you and your dog.
Love this tug toy and it’s perfect for our border terrier cross. He loves it. It’s very durable and safe for him. Highly recommend.
Thank you so much for the lovely feedback, we’re really happy to hear your Border Terrier cross is loving the tug toy. They’re such enthusiastic players, so it’s great to know it’s holding up well, feels safe for him, and is bringing lots of fun. We really appreciate the recommendation.
Great people to order from. Service is excellent.
Thank you so much for your kind words. It’s wonderful to hear that you’ve had such a positive experience, and your feedback truly means a lot. We’re committed to providing excellent service, and it’s great to know that it shows.
Wonderful, friendly service, quick delivery and beautifully packed. I can’t recommend Browns highly enough. It was unusual to get such great service along with really good value for money. Thank you Browns, you are spot on.
Thank you so much for sharing such a lovely review. It’s wonderful to hear that your order arrived quickly and that the care we put into packing it made a difference. Knowing you felt you received great service as well as real value for money genuinely means a lot. Your kind words and recommendation are hugely appreciated. Thank you again, you've absolutely made our day!
was very easy
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Lovely, speedy, courteous service.
Thank you so much for your lovely review. We really appreciate you taking the time to share your experience.
Great products - our dog is very picky but he loves these treats. Great service - very helpful and very quick delivery. It's a joy to open such a well-prepared box! These people care! Lovely!
Thank you so much for such a lovely review. It genuinely means a lot to us.
Knowing that your picky pup is enjoying the treats puts a huge smile on our faces, and we’re thrilled that the service and packaging made the experience even better for you. We put a lot of care into every order, so hearing that it comes through on your end is incredibly encouraging.
Thank you for taking the time to share your experience, it really does make our day!
Was kept up to date on the delivery and it was quick. 😊
Thank you so much for taking the time to share your experience!
