Easy to order fast delivery
Thank you! We're pleased you had a good experience with the ordering and delivery. We appreciate your feedback.
Very easy to use website. Clear instructions and information on products.
Thank you so much for your kind review! We're delighted to hear that you found our website easy to use and the product information clear and helpful. We aim to make shopping with us as straightforward and informative as possible, so feedback like yours is truly appreciated.
This looks tough, I hope it lasts. Such a good find when trying to avoid plastic & polyester
Thanks for this feedback. We’re so glad you found us while looking for a plastic-free option, and we too hope it proves tough and lasting. We truly appreciate customers like you who are mindful about sustainable materials, it’s a journey we care deeply about too. We carefully select brands like this for their eco-credentials and durability, and we sincerely hope it becomes a long-lasting favourite.
A great shopping experience. Kept informed how my order was being processed and goods arrived well packaged and in super quick time.
Thank you so much for your kind words and for taking the time to leave this lovely review. We're delighted to hear you had a great shopping experience with us!
We truly value your support and look forward to helping you and your ball loving Jack Russell again very soon!
Very helpful and replied to an emailed question within 12 hours.
Thank you so much for sharing your experience. We are delighted that our team was able to assist you promptly and that you found our email support helpful.
Providing help and advise is our priority, whether by email, online chat, or phone. We truly appreciate your kind feedback and are so glad we could help.